Frequently Asked Questions
Table of Contents
How do I order
LifeChem Products ?
Where can I
find detailed information on a specific product ?
Can I
request for a demonstration of your product ?
Who is
responsible for Field Survey?
When is the
best time to place orders ?
How do I order LifeChem Products ?
You can order LifeChem Products by one of the following methods…
1. Contact us by e-mail at kimbrata@lifechem.co.id
2.
Contact us by facsimile at 062-21-5405316
3.
Contact us by telephone at
062-21-54397879
062-21-54397880
062-21-54397881
Where can I find detailed information on a specific product ?
Please send mail to info@lifechem.co.id
with the product code in the subject line.
Can I request for a demonstration of your product ?
Yes you can request for a demonstration of any of our products. We will make a schedule with you to come down for the demonstration.
Depending on your location you may be asked to bear the cost
of transport. Transport cost for local
areas is free.
Who is responsible for Technical Survey ?
The FTS personnel from LifeChem Techinical Service team
is responsible to make all field tests, analysis & survey. He may also
collect samples of any required items to be submitted to the LifeChem
Laboratory. All your querries will be answered by us in the shortest possible
time.
What is FTS ?
The FTS stands for “Field Technical Service”. The LifeChem
products are fully backed up by technical services which extend to sites where
these products are used.
When is the best time to place orders ?
It is best to order before 25th of any month to
ensure immediate delivery which otherwise may be delayed due to regular stock
verification schedule at our stores.
Last revised: Date Thursday, November 14, 2002